Frequently Asked Questions
Everything you need to know about our rugged protection and mounting systems.
What makes Rokform cases different from standard phone cases?
Rokform cases are engineered for extreme durability and functionality, featuring our patented RokLock twist-lock mounting system and integrated Neodymium magnets for versatile, hands-free use.
Will the magnets in the case interfere with my phone’s GPS or Apple Pay?
No. Our magnets are specifically positioned and shielded to ensure they do not interfere with GPS, Bluetooth, Wi-Fi, Apple Pay, or credit cards, though they may affect wireless charging on certain older models.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for accessories and mounts?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do your products come with a warranty?
Yes, all Rokform cases and mounts are backed by a 2-year limited warranty against defects in materials and workmanship from the date of purchase.
Are Rokform cases compatible with tempered glass screen protectors?
Yes, our cases are designed with a protective bezel that is compatible with most third-party tempered glass screen protectors to provide 360-degree protection.